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This course examines theories, methods and techniques of mediation, a process of consensual dispute resolution, from a critical-analytical perspective. Following a review of the theoretical underpinnings of litigation and its dispute resolution alternatives, various philosophies of mediation will be examined. Drawing from social work practice in values clarification, dialogue facilitation, cross-cultural communication and negotiation, models of mediation will be compared and contrasted with respect to options, opportunities and limitations. Advanced issues to be explored will include the influence of gender and culture, the dynamics of power, conflicts of interest, professional standards, ethical considerations and evaluation. cr 3

Social Work